IT Support Specialists Keep Businesses Running
Network and Technical Support Training (NTST) is a six month vocational training program which includes a one month internship. Upon graduation students will be prepared to begin a career in IT technical support.
NTST is much more than a technical training class. It is a comprehensive vocational training program that offers students a chance to learn real workplace skills both technical and professional. Students will learn what will be expected of them on the job, from troubleshooting email problems to reporting to their supervisor in a professional way.
Technical Areas Covered in NTST
- Computer Hardware
- Operating System & Applications
- Networking
- Trouble Shooting
- Professional Support
NTST graduates hold a variety of jobs in the broad IT support field. Some of the job duties recent NTST graduates perform include
- In-person & Phone user support
- Network Troubleshooting
- Drive Imaging
- Hardware Repair